IN-STORE PICKUP POLICY

We are delighted to offer convenient in-store pickup for customers residing in the Greater Moncton area. Experience the benefits of quick and easy pickup while also enjoying personalized skincare advice and expert recommendations from our knowledgeable aestheticians. Please review our in-store pickup policy below:

Eligibility and Location:

In-store pickup is available for online orders placed by customers in the Greater Moncton area.
Our clinic is located at 154 Church St. in Moncton, NB.

Order Notification:

Once your order is ready for pickup, a store associate will contact you via phone.
For orders placed before 2 p.m. EST, pickup will be available from 5 p.m. on the same day.
Orders placed after 2 p.m. EST will be ready for pickup by 2 p.m. on the following business day.

Backordered Items:

If your order includes an item that is on backorder, the store associate will notify you separately when it becomes available for pickup.
Additional In-Store Benefits:

During your visit, take advantage of one-on-one interactions with our expert aestheticians.
Our aestheticians will provide advanced skincare advice and expert recommendations tailored to your needs.
As a special bonus, you will receive additional samples of our best beauty products to try at home.

Customer Care Hours:

If you have any questions or need assistance with your order, our customer service team is available to help.
Customer care hours are as follows:

Monday to Thursday: 9 a.m. to 6 p.m. EST
Friday: 9 a.m. to 5 p.m. EST
Saturday, Sunday, and Holidays: Closed

Feel free to contact us at (506) 871-4421.

We appreciate your decision to choose in-store pickup and look forward to providing you with exceptional service. Should you have any further inquiries or concerns, please don’t hesitate to reach out to our customer service team.