Customer Service is available Monday – Friday from 10AM-4PM EST
+ Is there a contract?
There is absolutely no contract. You can purchase a single box, a monthly box or a quarterly box (every three months).
+ What is your cancellation policy?
We understand that a subscription box is not for everyone, and that’s okay! If you are not completely satisfied with Oh! Box, you can cancel your subscription and discontinue your payments at any time.
Cancel your Subscription anytime by email at firstname.lastname@example.org or by clicking here.
Customers must cancel their subscription prior to the 1st of the month when the rebill occurs. It is the responsibility of the customer to cancel within the subscription cycle to prevent the recurring charge.
If you have any questions, contact us by phone at (506)871-4421 or at email@example.com.
+ What is your refund policy?
Due to the personal nature of our products – WE DO NOT OFFER REFUNDS ON BOXES THAT HAVE ALREADY BEEN SHIPPED.
No refunds on Pre-paid subscriptions.
Exchanges for defective products only.
+ When will my Account be Charged?
When you subscribe to Oh! Box you will be charged only on that day.
If you choose recurring boxes, your account will be charged every one or three months, on the 1st of the Month as a recurring order.
+ How much is shipping?
We are proud to offer FREE Shipping on all orders shipped within Canada.
+ When will my package arrive?
Your first box should arrive on your doorstep within 10 business days.
All monthly boxes and mailers ship at the same time – on or around the 10th of the month – and it should take just a few days for your discreet package to arrive on your doorstep!
Subscriptions processed Before the Last Day of the month will receive our current box. After this date, your first box will ship on the 10th day of the following month.
+ Can I change my Address?
No problem! Contact us by phone at (506)871-4421 or at firstname.lastname@example.org.
+ Can I give this as a gift?
Yes! You can add a subscription to your cart and change the shipping address to where you would like the box to be shipped. Contact us by phone at (506)871-4421 or at email@example.com if you are looking for little extra’s like special gift wrapping!